6d
Thank you for this - and for the genuine advice you left for management. Hearing directly from RBTs is something we deeply value, and the fact that you felt those voices weren't reaching the right people is feedback we take to heart. Amazing clients and growth opportunities are things we work hard to protect, and we know that means getting the environment and leadership around them right too. Communication and stability are areas we're actively investing in, and your perspective helps shape that work. Thank you for everything you gave to your clients.
