Pluspunten
* Supportive and collaborative coworkers * Competitive initial compensation * Opportunities for internal growth and promotion * Strong benefits package (health, PTO) * Work-from-home flexibility * Excellent product that solves real customer problems
Minpunten
* Executive-level decisions can feel disconnected, especially with ongoing layoffs despite strong revenue * Frequent changes to customer support and implementation processes negatively impact customer experience and deal success * Gaps in customer education around the product create friction during onboarding and usage * Increasing push to return to the office reduces flexibility * Quotas can feel unrealistic, leading to burnout and lower morale * AI initiatives sometimes increase workload rather than reduce it * Process changes are occasionally rolled out before being fully developed, creating inefficiencies