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      BILL

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      Reviews voor BILL

      Good pay and interesting work but unstable leadership - werkgeversreview Customer Success Manager (CSM) bij BILL

      4,0
      21 apr 2026
      Customer success manager (csm)
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Pay and benefits are good. The product and industry are interesting and apply to a broad customer base. I enjoy interacting with business professionals from all industries. The knowledge and skills related to accounting and operations are highly transferable.

      Minpunten

      In my time at Bill, I've never had the same metrics for more than a quarter or two. There have been multiple RIFs, and leadership seems to jump from one short term goal to the next. They seem to make decisions and push initiatives based on the next impending earnings call, rather than investing in long term health and stability.

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      5,0
      2 jun 2026
      Tester
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Good work overall and great

      Minpunten

      Not a lot of cons at all

      1,0
      16 apr 2026
      Enterprise account executive
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      The compensation package is pretty great. The Supplier Growth team has a floor commission policy that guarantees commission payouts without having to close any deals.

      Minpunten

      - The "product" is terrible. They charge 6 figures to basically generate a daily excel spreadsheet that's not customizable and can pretty much only be delivered to the customer via email. It's the worst SaaS product I've ever seen - The GTM strategy is focused on how to cause more pain for the prospects to force them into a purchase rather than actually trying to offer a valuable solution that solves problems - The "solution" that is sold addresses a problem that BILL itself created - There is 0 training whatsoever, you're given a mentor and are supposed to just reach out to them every time you need help with something, which is extremely frequent because there are a million ad-hoc tasks thrown at you that don't help you progress deals in any way - There is never a Close Lost deal. If you get a no, the expectation is to "find a new path" and continuously reach out to other employees at the company

      1
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