Awesome job with some drawbacks - werkgeversreview Adventure Trip Guide bij Backroads

4,0
10 dec 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Amazing co-workers, Seriously. Regional travel, Interesting and refreshing interview process. If you land an interview without an internal referral, congratulations. It is extremely rare.

Minpunten

2 week Training is intense. Cramming an insane amount of information into your brain (most of it doesn't sink in) and expecting you to just 'get it' right off the bat. This company intentionally over-hires. SO they will let GREAT employees (who would likely be long term) go without much thought. Beware if you are hired later in the season. Lack of diversity. No health benefits (despite having a very physically active, field-based job where likelihood of injury occuring is high) unless you have completed 1 full year and a minimum # of hours. Company is headquartered in Berkeley, CA but company doesn't want to pay CA minimum wage so they set up 'headquarters' in SLC, UT, where their warehouse is located.

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Reactie van Backroads
1y
Thank you for sharing your perspective as a Trip Leader with Backroads. We’re thrilled you valued the camaraderie among our staff, We agree our community is something special! While our hiring process is selective to ensure the best fit for long term success, we strive to interview as many passionate applicants as possible, regardless of referral status. We also focus on regional needs, for instance, this year we need far more European-based candidates or candidates that display a European skillset (like languages, manual transmission, significant experience in the region) in order to meet our guests' travel wishes. This may lead to some North American-based candidates having to wait longer to hear back from us than others. While we definitely do not intentionally over-hire, we do hire in order to meet our peak staffing needs in the summer months, which can lead to a fluctuating amount of work between May and October, typical of seasonal guiding positions. We take pride in offering a competitive benefits package for the industry (including compensation, provided housing, retirement savings options, etc.), with a focus on supporting our team members’ well-being, growth, and longevity with Backroads. Lastly, we appreciate your comments around training intensity. There is a lot to learn and we aim to further set our new field staff up for success after they finish training by prioritizing support lead roles which allow them to continue learning and build confidence throughout their season.

Ontdek andere reviews over Backroads

5,0
10 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

nice people to work with

Minpunten

a little behind the eight ball in terms of latest tech

5,0
11 mei 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The product (luxury active vacations) is phenomenal. It's great to be able to have confidence in what we're selling and know we are leading the industry in quality. Coworkers are great - hard working and fun. They also do a good job with benefits, especially trip credits and retirement plans.

Minpunten

Bay Area cost of living is quite high and while the sales role isn't a tech sales job, increased compensation would go a long way considering working remotely (full time) is essentially not an option.

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