Unhealthy Work Environment - werkgeversreview Anonieme werknemer bij Bookends

1,0
13 mrt 2023
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Progression is easier within a small company. Due to the high turnover of staff, don't be surprised if you're offered a promotion to another job title with very little training support to do so.

Minpunten

Working at Bookends offers challenges to your state of mental health with no support from within the company. Prepare to work late into the evenings and some weekends to balance your ever increasing workload. There is very little flexibility when it comes to your hours and ability to WFH. There is no work-life balance and little appreciation for all your hard work. Stress levels and workload amongst staff are high all year round due to the poor structure and micromanaging nature within the company. Every mistake you make will be raised to you infront of your colleagues in what feels like an interrogation to embarrass you and sometimes drive you to tears. Management feedback can often be unprofessional and condescending, and sometimes takes the form of indirect gossip in the hallways.

Reactie van Bookends
1y
We are saddened and concerned to see this review. It is important to us that as a small business, our strengths are to make the workplace professional, kind, and friendly. We are sorry that this employee did not feel this was their experience. We appreciate seasonal sales can be challenging, and are aware the nature of the business makes it hard for us to offer positions that can be carried out from home. While we take this review seriously, it is untrue to say that we have poor staff retention. We feel that the incredibly long duration of employment of many staff in all areas (warehouse, retail, office administration, and management) is a credible reflection that the workplace is enjoyable with a team that feels appreciated for their contribution. As a healthy company, showing continued growth this would be impossible to achieve without a valued team of loyal employees.

Ontdek andere reviews over Bookends

5,0
3 sep 2021
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Nice environment, appreciated by the boss.

Minpunten

Face mask are required, customers are unhappy with kids in tow

1,0
27 mrt 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good pay (still not worth it), apart from the pay there are no benefits. They will say tea and coffee are benefits - ha!

Minpunten

The manager has no idea how to run a company. Staff turnover is ridiculously high but they will deny it. They often fire people with no valid reason. They have no trust in any employees, all of your work will be checked and triple checked. Internal emails are rude and condescending. Employees are often burnt out and pushed to point of tears. The systems set in place are convoluted and waste time. They don’t like employees talking, which means you never get to know your colleagues. They will watch you on cameras and use this against you. Honestly, just stay away from here for your own sanity.

1
Reactie van Bookends
1mo
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet expectations. We take all feedback seriously and use it to reflect on and review experiences across the business. CCTV is in place for security and safety purposes only and is not used to monitor staff performance or day-to-day activity. Given the nature of our work, we operate structured quality controls to ensure accuracy, consistency, and reliability. We are proud of our long-standing team members and those who have returned after time away, reflecting continuity within the business. We continue to review feedback as part of our ongoing commitment to improving how we operate and support our valued team.
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