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Declining Rapidly - werkgeversreview Customer Success Manager(CSM) bij Box

2,0

1 apr 2026

Customer success manager(csm)

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Benefits except 401k lack of matching and pay is on par with market

Minpunten

No raises, no promotions unless you are in office, sales drives everything and all other departments are treated like less than equal "assistants" at best. "We all are sales" is the motto but they do not compensate the other teams for selling but holds them accountable for missing metrics.

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5,0

9 jun 2026

Senior customer success manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

- Strong executive leadership with clear direction - Customers see the value in the software and there is a product/market fit - Managers care about work life balance and your professional growth - Autonomy to do valuable meaningful work and focus on the right initiatives for your role

Minpunten

- Nothing comes to mind

2,0

10 jun 2026

Account executive

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Competitive compensation and decent earning potential depending on segment. Opportunity to manage complex deal cycles. Broad product suite allows for cross-sell and solution-based selling. Active founder-led company

Minpunten

Poor management quality and leadership decisions can impact morale. Culture can feel less dull and lack energy especially compared to faster-growing tech companies. Selling the product can feel little exciting. Internal processes and decision-making can feel bureaucratic.

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