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      Box

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      WLB > Career Progression - werkgeversreview Customer Success Manager (CSM) bij Box

      4,0
      4 apr 2024
      Customer success manager (csm)
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Box has the best culture of any company I've ever worked for. There is an intentional focus on bringing employees together and everyone is willing to share their experience with other teams and help out where they can. There is also a decent focus on ensuring employees can balance their personal life while still enabling each other to get their best work done.

      Minpunten

      While there are opportunities for advancement and changing roles/departments, the requirements/ability to do so can be difficult and often times will depend on your team and management chain.

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      5,0
      9 jun 2026
      Senior customer success manager
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      - Strong executive leadership with clear direction - Customers see the value in the software and there is a product/market fit - Managers care about work life balance and your professional growth - Autonomy to do valuable meaningful work and focus on the right initiatives for your role

      Minpunten

      - Nothing comes to mind

      2,0
      10 jun 2026
      Account executive
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Competitive compensation and decent earning potential depending on segment. Opportunity to manage complex deal cycles. Broad product suite allows for cross-sell and solution-based selling. Active founder-led company

      Minpunten

      Poor management quality and leadership decisions can impact morale. Culture can feel less dull and lack energy especially compared to faster-growing tech companies. Selling the product can feel little exciting. Internal processes and decision-making can feel bureaucratic.

      1
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