Brightside

Onderdeel van Markerstudy Group

Reviews voor Brightside

Shocking Company - werkgeversreview Front Line Staff bij Brightside

1,0

22 dec 2016

Front line staff

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

People at lower lever such as Agents and Team Leaders are the only reason why I stayed so long. Decent pay for the workload. Nice location

Minpunten

The WEAKEST Senior Management Team I've ever seen in my 10 years of working in contact centres. Pointless learning senior managers names as they change every couple months. Priorities also change on a weekly basis. There is no clear direction or guidance. Everything is a "short term solution". Nothing gets rolled out appropriately which ultimatly leads to extreme strain on front line staff and customers. The same problems keep happening and nothing gets learned from it. Empty promises in regards to promotions and pay are made to people to try and retain them. Am extremly happy I left, I've made some really good friends but would never work for them again.

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5,0

11 nov 2022

Senior software engineer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Supportive, friendly environment Smart, respectful team members Good work-life balance Great culture

Minpunten

Very few. Priorities can change quickly, and not always smoothly

Reactie van Brightside

Thank you for your review. It’s great to hear you’ve had a positive experience working at Brightside, especially in relation to your colleagues and our culture. We appreciate your feedback in relation to priorities, which we will share with the relevant senior management team for review. We wish you well in your continued career at Brightside.

5,0

15 jul 2022

Senior software engineer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Friendly, capable, and helpful people. Work environment is flexible while teams are very productive Engineering is trusted to make decisions, good autonomy

Minpunten

Not many. The organization has grown quickly and is finding its footing process-wise. But everyone seems willing to learn from problems and improve the way things are done.

Reactie van Brightside

Thanks for your review which was really pleasing to read. We’re delighted you find your working environment flexible, your colleagues so great, and that you have autonomy to make decisions. Best of luck in your future career with Brightside.

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Reviews voor Brightside Reviews voor Front Line Staff bij Brightside Review voor Brightside