Pluspunten
Staff travel although worse than that of other airlines
Minpunten
They lie just about anything to keep up the reputation they're bound to lose. They say the customer is at the heart of the business, the biggest lie ever. Money is at the heart of the business and the management, especially the middle management, very arrogant and incompetent, will do anything to get their bonuses including bullying their subordinates and always going for the cheapest options in order do show immediate apparent savings which in the long term turn out to be loss making and hugely expensive. A poisonous culture has taken over in this company by which everything is considered an unnecessary cost, from staff to the product offered which is absolutely cheap.