Review after 3 months from an All Around VA with years of experience with Excellent Reviews from Clients - werkgeversreview Freelance Virtual Assistant bij BruntWork

3,0
20 mrt 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

-Work from home -Salary is never late -good process for onboarding and offboarding

Minpunten

-salary in the contract is misleading; they still compute your per hour and I lost about 5k from the amount in my contract after their computation of the hourly rate; so if your contract says 30k you will only get about 20 to 25k a month; no benefits at all so whatever hourly rate you get, that's it -the short reviews you see are done while you're on training so no actual feedback is recorded here for others to see -once endorsed to the client you're on your own; you will have a manager but for pay concerns only like attendance and corrections. In short, they are just an agent matching you to a client. -they do not support you fully once your client contract is done and even if you have a very good experience, you won't have a replacement client right away even for a part time job even if they post a lot of jobs available online -process is slow when it comes to giving you another client interview. I'm guessing clients are hard to come by because of the high fees -they charge very high fees from the clients so some of the clients opt to not continue with the contract with them which also ends your contract with Bruntwork until they are able to find you another client which takes months

Ontdek andere reviews over BruntWork

5,0
9 feb 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Being a Spanish–English bilingual representative gives you a real edge: you bridge gaps, de-escalate faster, and connect with people on a human level across cultures. You’re adaptable, clear under pressure, and often trusted with more complex cases because communication is your superpower

Minpunten

Burnout can sneak in if boundaries aren’t protected.

avatar
Reactie van BruntWork
3mo
Thank you for sharing such a thoughtful perspective on your role. We truly value the impact our Spanish–English bilingual professionals make—bridging cultures, resolving complex cases, and strengthening client relationships through clear and human communication is a powerful skill set. We also appreciate you raising the point about burnout. Protecting boundaries and supporting sustainable workloads is important to us, and we’re continuously refining how we guide clients and teams to ensure expectations remain realistic and healthy. Your advice about growth, skill development, and leveraging bilingual talent strategically aligns strongly with our mission to empower long-term career progression. If you ever have ideas on how we can further support bilingual professionals, we’d welcome the conversation. The BruntWork Team
4,0
15 okt 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I applied as a Medical Virtual Assistant at BruntWork, and luckily, I was called for the initial interview and was able to proceed to the client interview. I failed my first assessment with the client, and I thought I no longer had a chance of getting hired at BruntWork. So, I decided to move forward and apply somewhere else. But surprisingly, they emailed me again saying I was scheduled for another client interview. I was really surprised and confused because usually, once you fail the initial client interview, that’s the end of it. Still, I attended the interview. It was very straightforward , no unnecessary steps, no drama, and the questions weren’t like a beauty pageant. The requirements weren’t hard, either. What I appreciate the most is that they really make an effort to match you with a client that fits your experience. The HR, recruiters, and BruntWork staff are very kind and approachable. You won’t feel intimidated when talking to them. They’re easy to talk to, not pretentious, and have no attitude at all they're super chill. I am truly grateful to God that I found BruntWork.

Minpunten

The rate mentioned in the email gave me the impression that I would be getting that pay or higher . However, the actual offer was lower than what I expected especially considering I have significant experience in the field. It was a bit disappointing, but I just shrugged it off as I need to have a job

1
avatar
Reactie van BruntWork
7mo
We’re glad to hear you felt supported throughout your hiring process and that our team’s approachable and genuine attitude made a positive impression. We understand your thoughts about rate alignment and truly appreciate your honesty—it’s something we continue to review to ensure transparency and fairness while keeping offers competitive across markets. Thank you for recognising our efforts to match candidates with the right clients and for being part of the BruntWork community. If you’d like to share more about your experience, we’d be happy to listen and learn from your feedback. The BruntWork Team
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