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      Businessolver

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      Reviews voor Businessolver

      Run away as fast as you can! - werkgeversreview Client Operations Lead (COL) bij Businessolver

      1,0
      27 mrt 2020
      Client operations lead (col)
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      The company spends a lot of time and resources on training but the training is not focused or well organized for how the organization actually works.

      Minpunten

      I knew within 6 weeks of starting that I had made a bad career decision. The company is extremely understaffed and the COL roll was the dumping group for work that others across the company. The final straw was when the bonus eligibility that I had negotiated as a part of my offer was taken away significantly changing my earning potential. Out of 20+ people in my onboarding class less than half made it to their one year anniversary. This was a class filled with seasoned bene admin professionals that understand the demands of the industry but could not tolerate the dysfunction at Businessolver.

      avatar
      Reactie van Businessolver
      6y
      Thank you for your feedback. I would appreciate the opportunity to discuss this "live" with you as in my efforts to obtain context and facts around your comments, I was unable to tie them out. For example, I don't have turnover data that reflects losing that number of employees out of any new hire class. I can be reached at mklipfel@businessolver.com.

      Ontdek andere reviews over Businessolver

      5,0
      12 mei 2026
      Client services
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Supportive team environment with colleagues who are willing to collaborate and help each other succeed

      Minpunten

      There’s a lot of change as the company evolves, which can be challenging and exciting

      2,0
      18 mrt 2026
      Member advocate
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Remote; Opportunities to learn more about benefits

      Minpunten

      They want you to learn and master multiple skill sets within 6 months, no learning curve, inept support, clients having to wait weeks if not months for an answer (not a resolution) on open cases, no structure, no coaching, you get paid crumbs for doing a lot. Other companies have dedicated teams for COBRA, Direct bill l, LOA etc. Not here. They pile up the responsibilities on you within the 4-6 months and the only way you get a raise is based on how many clients you are trained on not on how many skill sets you have. They literally tell you, in orientation, if you’re not going to drink the kool aid you can leave. It’s cultish. They have a very antiquated attendance system. God forbid you get sick on a Monday or Friday and it wasn’t planned. What software company still operates like this??

      2
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      Reviews voor BusinessolverReviews voor Client Operations Lead (COL) bij BusinessolverReview voor Businessolver