Generous staff benefit but a toxic work environment - werkgeversreview Customer Service Representative bij Bybit

It's a major player in the industry with top-tier compensation and benefits. The company genuinely cares about its employees.

Be prepared for a heavy workload and high work intensity.

Fast paced, decent paid and medical insurance coverage, top 3 CEX, short processing time (from interview to offer), pantry snacks, mac laptop

Untrustworthy senior mgmt | Abnormally high turnover | non-compliant CEX 1) While professing care and attentiveness towards employees, the reality falls short. Not conducive for individuals with family responsibilities, especially those with children. 2)Emphasizing a customer-first approach, yet senior management imposes impractical product launch targets that heighten the risk of errors. 3) Assertions of securing licenses for multiple markets contrast starkly with the reality of withdrawn applications without disclosed reasons. Inconsistencies between public statements and all-hands meeting messages are apparent. 4) Unprecedented turnover within the back office, notably the HR department, at Bybit. Personnel turnover occurs frequently within a span of 3-6 months. 5) Permits registration of overseas Chinese nationals without internal staff notification, disregarding potential legal ramifications for employees situated in mainland China. 6) Staff suffered substantial financial losses while holding the exchange's token. During incidents on the exchange platform, senior management utilized their exchange tokens to cover customer compensation and losses. Essentially, for employees vested in these tokens, they bore the consequences.