SO SO - werkgeversreview Cusromer Service Representative bij CLEAR

3,0
19 feb 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Free Clear membership and good management.

Minpunten

Extreme micromanagement and if they assign you as a T2 specialist, prepare yourself, because is extra work for the same pay as regular employees or as they call them "T1 specialists". You will be doing all the work that managers don't want to do. Also, CLEAR is always bringing a new "System" that they can't handle. The Pods are always malfunctioning and you will be the one taking all the heat from the angry customers.

Ontdek andere reviews over CLEAR

5,0
17 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great management team and ambassadors to work with.

Minpunten

Need to be very flexible with your schedule.

5,0
15 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I've had a very positive experience here, largely because of the people. I genuinely enjoy working with my manager and team—they're supportive, collaborative, and incredibly talented. There's a high degree of autonomy and trust, I'm empowered to make decisions, take ownership of my work, and have a real impact on the business. CLEAR moves quickly, which creates opportunities to tackle challenges and see ideas come to life. While there are always complex problems to solve, I've consistently felt like I have the resources, support, and cross-functional partnership needed to be successful. I've also really valued the in-office culture. Being together in person has helped me build relationships across teams that likely wouldn't have developed in a fully remote environment.

Minpunten

The pace can be fast, which isn't for everyone. Priorities can shift as the business evolves, so flexibility and adaptability are important.

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