Customer service focus undermined by questionable leadership - werkgeversreview Manager bij CSX

1,0
21 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Simple business model which is dependent on customer service.

Minpunten

Board is run by an Activist Investor. Company officers for the past 10 year have been bleeding off company assets and reducing operational capabilities in exchange for short term valuations. Many of these senior leaders were brought in with documented history of sexual misconduct and questionable corporate ethics. Their only qualification they need is that they were former managers under the Hunter Harrison regime at Canadian National.

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5,0
15 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Fair minded and supportive management. Not directly involved in RR management, so did not have the same hours or demands as many do.

Minpunten

None really--large publicly held company. Working on a contract basis, so can't speak to benefits.

2,0
8 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great pay and benefits PTO

Minpunten

Long hours and terrible work environment Training is inadequate On call 24/7 with only 2hr notice No holiday pay for road jobs Newer guys/ low seniority never know where they are going to work week to week No overtime potentially if on long mileage run and will still work 12 hours Very stressful job with a lot of responsibility Lots of time away from home and never have a consistent sleep schedule

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