Helpful management but commission structure is punishing - werkgeversreview Customer Service Advisor bij Caliber Collision

4,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Pay can be great if work is there. Management tends to be helpful and training is pretty good.

Minpunten

If shop is slow service advisors are punished and go into a commission debt that has to be paid back before any commission can be made again.

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5,0
17 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Benefits, events, meeting were always great, and management is awesome.

Minpunten

Location that I was at

3,0
17 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Benefits are good. Some effort for consistency. I like staying busy and there is almost always something to do. Some people are nice.

Minpunten

I really wanted to like this company. It’s very corporate. It’s very involved. There is a lot of micromanagement. People really do act like they’re your friends and they are absolutely not. It’s hard to work somewhere for so much of your time where you truly can’t let your guard down or get too close. Everyone talks between shops, centers, regions, etc. There’s a lot of gossip throughout the company and even if you don’t think it goes somewhere, it does. It doesn’t matter if you are good at your job or a good person because they don’t care about that here. You can be entirely awful to people here and keep your job for years! I suppose that con is actually a pro because it makes it very difficult for someone to actually get fired from this company.

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