carmax customer specialist - werkgeversreview Customer Specialist bij CarMax

3,0
3 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

work hours and somewhat flexible and decent amount of PTO

Minpunten

very rule driven, a fair amount of backwards thinking when it comes to ideas that divert from the group

Ontdek andere reviews over CarMax

5,0
31 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Everything is great I love how it is ran

Minpunten

Everything is great the way it is

1,0
31 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Minpunten

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

1
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