CarMax

Reviews voor CarMax

Work from home perks overshadowed by micromanagement - werkgeversreview Customer Service Consultant bij CarMax

3,0

4 mei 2026

Customer service consultant

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

- work from home - ability for pay raise twice a year ($2 max) - shift bid every 6 months - pay differential for weekends and late hours

Minpunten

- micromanaged all day - high call volume - harder to work your way up in the company

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5,0

31 mrt 2026

Inventory associate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Everything is great I love how it is ran

Minpunten

Everything is great the way it is

1,0

31 mei 2026

Customer experience consultant

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Minpunten

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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