Carrier

Reviews voor Carrier

Customer Service - werkgeversreview Senior Customer Service Representative bij Carrier

4,0

4 jun 2024

Senior customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Global company with large plans for the future, many different product portfolios and with that, diverse day to day business. Competitive salary International environment with wide range of cultures in the team.

Minpunten

Perpetuated high workload with too small a team without the budget to expand the team or improve the systems we work with in a meaningful way to cater to customer service needs. Having a focus on sales comes at a downside to service.

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5,0

11 mei 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

I feel valued and my work matters

Minpunten

It is a big company with many moving pieces

Reactie van Carrier

We’re delighted to hear you had a positive experience with us and thank you for sharing your review. We’re deeply committed to the wellbeing and development of our Associates and know how important it is to feel supported at work and throughout your career. Please feel free to get in touch with your People and Organization team if you’d like to share any more feedback or recommendations.

2,0

26 mei 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The people, the salary, Christmas vacation

Minpunten

Benefits are terrible, toxic leadership is prolific, chances for advancement are limited, micromanagement is normal, evolution and change are nonexistent, commitment to diversity and inclusion are superficial at best, the CEO draw a compensation of tens of millions of dollars per year while laying people off, the CHRO is one of the most toxic people leaders I have ever come across.

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