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      Cascade Strategy

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      Reviews voor Cascade Strategy

      High performance is expected but the culture and backing make it possible - werkgeversreview Product Manager bij Cascade Strategy

      5,0
      11 apr 2022
      Product manager
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      I took a pretty hefty pay cut to join a workplace that promised to push me out of my comfort zone, and that is what I got. in the last 5 months I've learned more than I had in the previous 2 years and been presented with greater opportunities than I would've had if I'd just stayed with my enterprise role. In short it was absolutely worth the risk

      Minpunten

      The growth we're seeing does come with with frustrations but every single person is given the opportunity to drive forward and speak up. My only other worry is I don't want to see a similar chasm open up between GTM/Sales and Product & Engineering that was evident in companies I've worked for previously, we need to stay as one team.

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      5,0
      14 feb 2024
      Customer success
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      2023 was quite the year for Customer Success at Cascade. There were lots of changes and several new faces joined the team at both a leadership and IC level. The product is reasonably complex, which makes Customer Success'ing perhaps a little more challenging than a rull-of-the-mill SaaS company. However I think the company ackowledges this and has done a great job of laying the right foundations in terms of people and process for a successful 2024.

      Minpunten

      As mentioned, the product is exciting but can be quite complex and is best suited to larger organizations that have a strong change management culture already in place. That isn't necessarily the case with every customer, and that can make the job of Customer Success at Cascade a challenge at times.

      1
      3,0
      30 aug 2024
      Cx associate
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Work-life balance was great overall.

      Minpunten

      Lack of training and low pay. A lot of miscommunication

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