Casper

Reviews voor Casper

Practice what you preach - werkgeversreview Customer Experience Specialist bij Casper

3,0

21 jun 2016

Customer experience specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

There are some truly fantastic and talented, hard working people at Casper.

Minpunten

Disconnect between departments, company culture ???. There is weak follow through across the board. The Customer Experience team is stacked with VERY talented, intelligent people, yet, it is very difficult to differentiate treatment of this team in comparison to any 'run of the mill' support team at any other company. SALARY employees using a 'clock in' system...

Reactie van Casper

Thank you for sharing this feedback with us as we want to ensure we are providing the right support and opportunities to all of our team members. We will be sure to discuss your concerns further with our Casper People team.

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5,0

18 apr 2025

Store supervisor

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Nice people and pay is good

Minpunten

Not many other than working holidays

2,0

12 mei 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The WTC office is nice

Minpunten

Most recently Casper moved to a 401k plan that is highly restrictive. It doesn’t allow selecting individual funds to build portfolio, and the funds selected have extremely high cost ratio. Looks like an extreme and desperate measure to save on admin overhead. Also, every year Casper discounts gets deeper and more frequently. The ads are boring and monotonous. Look at Casper a few years back and what it looks like now.

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