1y
We always appreciate constructive feedback from our team and have taken many of these points to heart.
Unfortunately, not all team members are benchmarked on "industry norms," which can lead to understandable frustration. While this individual employee had a bad experience, we are happy to share that ChargeLab has had far fewer layoffs than the tech industry overall, especially early-stage startups. We have the cold hard data and can share how we benchmark. As the employee who is laid off, it can feel like "one is too many," and management always tries to keep this in mind. At the same time, early-stage companies change directions, and occasionally, there will be a handful of folks whose careers will thrive better elsewhere.
Similarly, ChargeLab is much stronger financially than most Series A companies. We have the data, and we know how we benchmark. We understand this ex-employee might not know what is "normal" regarding runway, but management is confident in our cash position. ChargeLab tends to be very transparent about our financial position and runway. For many employees, this can be reassuring and build trust. However, we've found that this can make folks uneasy if they aren't used to talking about company performance in this open and transparent way. We share our financial position with our employees because we are in a good position and we want to be transparent, not because the company is struggling to raise funds.
Thank you again for the feedback.