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      Citizens

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      Reviews voor Citizens

      Good pay and benefits, but difficult sales culture and lack of respect for the customer. - werkgeversreview Personal Banker bij Citizens

      2,0
      15 feb 2013
      Personal banker
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Great benefits, amazing vacation time, and good pay. Loyalty is rewarded by upper management, and if you do your job well and hit goals, the work is very rewarding.

      Minpunten

      The "do anything to get sales" attitude. I was forced to do a lot of shady deals and sacrifice the best thing for the customer in order to hit sales goals. Anything was deemed acceptable in order to achieve the sales goal. Branch Managers have the attitude that they don't need to show up for work because they are salaried. Some Branch Managers were constantly late, always left early, and took excessive personal days and vacation days, all with no repercussions.

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      5,0
      24 jun 2026
      Wealth intern
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Best culture in banking by far

      Minpunten

      No cons I can think of!

      3,0
      4 mei 2026
      Contact center representative
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

      Minpunten

      Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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