The Truth About Citizens Bank - werkgeversreview Personal Universal Banker bij Citizens

4,0
10 dec 2013
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

-pay is great, tuition reimbursement, good benefits and vacation -many promotions and a variety of products to sell, product is easy to sell once you find the right customer -schedule is very flexible, you will be accomodated based on business need -expectations from upper management are very clear -plenty of money to make if you're willing to go the extra mile

Minpunten

-systems and technology are outdated (but do you really wanna be replaced by mobile deposit? lol) -customer service line/phonebank doesn't work in sync with the branches (which can frustrate some customers) -Onboarding process will make or break you, especially if your team members are lazy/ working against you -rumors about buyout are creating a lack of faith in the citizens brand from a customer standpoint -wealth management/ investment program is still a work in progress and has mixed results

Ontdek andere reviews over Citizens

5,0
5 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Coming from a long time in the public service I was a bit nervous of the work pace, however it has been a great transition. The team and leadership supplied me with all the equipment and most of the programs I needed to get started on the first day. I have constant support for any of my ideas and my business insights even though I'm new to this industry.

Minpunten

The four day in office requirement is a bit much, though being new it is good to be in and meet colleagues. There seems to be a few different groups within the same business line that are working/competing towards the same project goal and the lower management are unaware the project was shared with other groups. Duplicity of the project has created a "my outcome is better" attitude.

3,0
4 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Minpunten

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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