Pluspunten
Good benefits/pay bc it’s such a big company. I liked my direct management and found my team to be very supportive of my development and overall performance, but there was definitely a mixed bag among the tenant research teams. The company culture is very young, they put a lot of heavy recruiting into new college grads and young people changing their career paths for the tenant research roles. They host company holiday parties and field days. The office space is very nice and a huge new building is coming to their Richmond campus.
Minpunten
Tenant research is the worst department in the company. People from other departments actually grimace when you tell them what you do. The turn over for this role is incredibly high because it’s straight cold calling for 8 hrs everyday. During their recruitment at universities they flower up the role a bit to appeal to new grads looking for roles in consulting/tech/business areas. The expectations are high and focus on speed and number of calls rather than the accuracy of the data you enter. They also promise a lot of other opportunities from this “get your foot in the door role” but they are all more research roles that are exactly the same but with a different title pretty much. You have to pass a first round of tests after your initial training which lasts for about a month. If your scores aren’t high enough you get let go at the end. They keep metric scores for the researchers which is standard, but they display everyone’s scores on large screens on the walls across the floor. It’s a shame bc I liked my coworkers a lot, but I was gaining no valuable skills and I just felt so stressed everyday. I finally gave up after 6 months bc I had had enough of being yelled at by strangers over the phone and knew this just was not worth it for me.