Pluspunten
Immediate team members are really nice and remaining long term employees are excellent at their job.
Minpunten
The company leadership team has completely changed and is now driven by people who do not care about low level employees, you are under pressure to deliver unrealistic targets and will be fired if you fail to deliver them. The talk about being “customer centric” is completely ironic as the company seeks to overcharge customers wherever possible and hide this with complicated billing and reporting. Staff turnover is extremely high, experienced people are leaving and are being replaced by outsourced people purely to maintain a head count. Even people who were busy have been fired because a cheaper alternative can be found externally to the UK.
