If you got here, RUN if you can! Toxic environment! - werkgeversreview Global Account Manager bij Cogent Communications

1,0
27 mei 2022
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Pluspunten

I can only mention the salary If you arrive at Glassdoor, you're half way of saving your time and keeping your mind healthy.

Minpunten

Huge list but I'll try to keep it short. When I first started I visited Glassdoor but I tried to ignore the 2.7 rating because I thought that applied mostly to the US offices. However, because a company's culture is created by the highest perosn in the hierarchy, that can be felt across all the offices they have around the world. A CEO that says on a town hall meeting that "everyone is replaceable and doesn't care if people keep quiting", doesn't deserve any F* respect from their more than 1.000 people under him. But that is of course only my opinion. If you were sold a beautiful idea of making huge commissions and sold a great salary, do yourself a favor: keep searching for a new job! The company has miscalculated the market opportunity by at least 83% and keeps hiring people hoping they will sell to companies that won't/can't buy their services. Plus incentivises people to compete which other, allowing people to steal (or how they call it - challenge) each other's accounts. There's no much support from both the team mates and management as everyone sees each other as a competitor. The target they set are ridiculous! Only 5-6 globally out of 200+ can reach them due to long history in the company. It's mandatory to work from the office and the micro management rules! If you managed to read everything, I hope it can help on your decision. Really, if I had been more careful and trusting on the reviews of Glassdoor, I wouldn't be in a situation I was. I've seen people coming in and after 2 weeks they already wanted to leave.

Ontdek andere reviews over Cogent Communications

5,0
17 mei 2026
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Goedkeuring directeur
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Pluspunten

Great company that offers great solutions and cares about customers.

Minpunten

None up to this point

1,0
1 jun 2026
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Goedkeuring directeur
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Pluspunten

It’s better than prison, barley.

Minpunten

Call Center environment in the worst part of town. The VP adds zero value and nepotism is huge, especially with his son who was flipping burgers previously. Your first month you need 4 opportunities or you’re fired, that metric stays until your sentence is up at Cogent. Churn rate is very high. No consistency and training. The director only cares up useless KPIs / this isn’t 2010 anymore. He also had the small call when he repeats verbatim the daily email he sends out, how is he a VP?

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