ComEd

Onderdeel van Exelon

Reviews voor ComEd

Pays well, antiquated call center culture - werkgeversreview Temp Customer Service Representative bij ComEd

3,0

7 mrt 2022

Temp customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Not Complex, Pays Well, Friendly enviroment ( for the most part)

Minpunten

Union shop, in the frame of excellent pay was negotiated for not so favorable terms. Such as a 30min lunch break with few options/accomodations to get and/or eat lunch in that short period. Mandatory OT, up to 16hrs if on-shift. MUST come in if called during off day(s). Some processes could benefit from streamlining. Leans too heavily on time related call metrics, than actual customer experience/satisfaction.

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5,0

2 jun 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Innovation and constant learning environment. Managers are understanding of heavy workload and try there best to support.

Minpunten

Nothing right now at the moment.

5,0

15 apr 2026

Business analyst (contract)

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Stable work and lots of areas to make an impact. They are always trying to hire their contractors. If you are looking for a stable career, energy is the way to go. The pay is mid but solid.

Minpunten

Heavy work load, early start times, and company is trying to regress from the hybrid model to a full in person. The pay is mid but solid.

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