Great culture and work-life balance, but pay lags behind - werkgeversreview Customer Experience Specialist bij ComPsych

Over the past couple of years, the positive changes in company culture have been incredible. It is evident that leadership has taken employee well-being and feedback to heart, focusing on transparency, growth, mutual respect, and importance of collaboration. I am excited and proud to be part of this evolution. The ComPsych Fundamentals are embodied in our daily work, making it a supportive and mission-driven environment. Management cares about career advancement, and there is a genuine focus on employee well-being. Leadership does a great job including every level of staff when communicating updates, and it really feels like a big family, now. The new location is a great fit, reflecting leadership's care of staff and nurturing a collaboration environment. Work-life balance is always challenging -- When you LOVE what to do, it can be easy to go overboard, but that is a personal balance to keep.

Some internal technology systems are still catching up to the speed of our growth, but it's improving. Fast-paced changes can also be challenging, but communication has greatly improved, which helps us know what's coming next and feel best prepared.

I have spent many years in many different organizations. I can honestly say that I feel more at home at Compsych than anywhere else in my career. The work brings me into contact with peers who are extremely helpful and kind. Upper levels of management are approachable and interested in suggestions and the success of the employees. I am very happy to be spending my years before retirement in such an environment.

Contact with the public, of course, has drawbacks. There can be people who are very, very difficult to deal with. I am trying to learn how to let it go and move on.