Keep in mind - werkgeversreview Surveillance Investigator bij Command Investigations

1,0
4 mei 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

My first manager was down to earth, offered a positive reinforcement style of managing, and was knowledgeable about the field. A fantastic mentor overall. Every day at work was different from the last, even if it's the same case. Some occasions can be exciting! Entry level position Objective work in nature, hit record and see if the subject helps or hurts their case.

Minpunten

The good manager left and the replacement manager was awful, which is why I left the company. He was disrespectful (cursed another PI in the first conversation I had with him) and micromanaged. He would reprimand daily about losses and push for doing illegal/unsafe practices in a read between the lines type of conversations (running red lights, intimidation (staying on the subject when burned), working a file the next day after the previous PI was burned the day prior… etc. He also liked to use the “progressive trick”. This is where you impersonate the subject and enter their personal information into Progressive’s website for a quote. During the quote process Progressive will share vehicle information that is registered to the address used. CIs contract states as well as local laws, not to carry a firearm while on duty. Many PI’s I worked with bragged about their weapons they carried with them during work. Many PI’s I worked with falsified report writing. One way in particular was leaving the case and changing times. They would literally tell me they were changing times on their cameras to do this. Different hourly pay based upon what it's for. 18/hr for surveillance; 13/hr for commuting/report writing. Insurance and PTO are poor. Racked up copious mileage on personal vehicles. Their mileage reimbursement/contract paid $45/day (other investigators had different contracts, so make sure to negotiate). No schedule with the potential for long hours (up to 16hr days). They still door knock. District manager and direct manager argued with me that I should be preparing for cases but not logging time to do so. They expected me to work off the clock.

Ontdek andere reviews over Command Investigations

5,0
2 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Profesional ambiance, supporting structure, no micro management

Minpunten

None to report. I enjoyed it.

1,0
21 apr 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The work itself could be enjoyable

Minpunten

No follow through and no support in most situations, from management. Too stressful especially for such little pay. Toxic management in multiple departments. Poor work/life balance even for office workers. Sometimes even had to do mandatory overtime. Many employees would call out frequently which put more work and stress on those who were consistently there. PTO accumulation amounts were awful. Little to no raises unless you are promoted which was rare. Most employees had to ask because they weren't given a raise in years. No structure in any aspect of the job. Almost all employees were friends of the manager or friends of current employees which was a bit odd. Nearly all employees were fully remote/WFH which I think made training and developing working relationships more difficult. Plus time zone differences on top of that. The best employees had their good work ethic taken advantage of while the poor performing employees got little to no repercussions. By the time I left, the company was not at all what it was when I started. Very disappointing.

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