Unorganized, unprofessional, and unsupportive - werkgeversreview Physical Therapist Assistant bij Compassus

1,0
19 mrt 2019
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The patients were the best part of this job. The noting system is convenient.

Minpunten

In Albuquerque, NM this company is ran by family and friends of family and there is obvious nepotism. I was poached from another company with promise of full time work, high hourly pay, benefits, and massive PTO potential. I have been with them a year and have only worked a full time week 4x. I traveled out of town for them and offered to work weekends making myself available all the time but rarely worked more than 15 hours a week. The PTO is basically non existent. You can’t use it to offset downtime or even when you want a vacation, it seems worthless, they expect you to sit idle and Just be available. When I told them I took on a parttime job to make up for the lack of work they cut my caseload even further. The company insurance is very pricey and low coverage. It takes multiple calls to get a response from the administration and they ask you to talk to scheduling if you need more work. The supplies needed to do your job are governed by one person, they must have had issue with things missing because she only has supplies available once a week after you send an email request (only accepted on thurs) and then you can pick them up the following Monday. Tough when you are busy. They bombard your email daily with multiple irrelevant tweet mail. It is difficult to communicate on a professional college educated level with most and there is a general “take it or leave it attitude” typical to the albuquerque “ghetto vibe” There is one person in charge of scheduling with no supervision hence the ridiculous offset of one full time employee working 40 hours overtime while another works 15 hours a week. There are no truly defined territories if you want to work you will be asked to work whenever and wherever they want you to or you will be considered a poor team player and scheduling will proceed to cut your patient load. It’s common practice to throw last minute patients on your schedule on a Thursday or Friday afternoon. They have been known to lay people off with a certified letter and a quick disconnect of their phone. Basically it’s not worth the stress and lack of family/work balance. I know for a fact that there are better companies in home health as a matter of fact I work for one. Overall the company as a whole notified employees that is has disconnected from some very large providers and insurance companies and it is expected that there will be a decline in caseload, the future of that is unknown. If you consider working for this company heed my advice, ask questions and get everything in writing all the time. I have worked for small privately owned companies and I have worked for the Chicago tribune I have never seen such an unorganized, unsupportive, and poorly handled division. This is a piece of what I believe is a decent company as a whole however they are allowing it to be ran like a high school newspaper by gossipy middle aged mean girls.

Ontdek andere reviews over Compassus

5,0
19 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Working at Compassus has been an incredible experience! The company truly values its employees and goes out of its way to ensure that everyone feels appreciated and supported. The work environment is collaborative and empowering, where ideas are not only welcomed but encouraged. Leadership is approachable, transparent, and genuinely cares about the professional growth of their team.

Minpunten

Short staffing-while this is not a current issue it was very significant for a time. I was really impressed with how they handled this situation. Despite the challenge, management acted swiftly and effectively to address the situation. They communicated transparently with the team, redistributed tasks to ensure no one felt overwhelmed, and promptly brought in additional support. It was a great example of strong leadership and teamwork.

avatar
Reactie van Compassus
17h
Thank you for taking the time to share your experience. We are committed to creating a positive and supportive environment for our teammates. If there are any additional areas we can work to improve, please let us know!
3,0
23 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Amazing coworkers who truly cared about each other and the patients for whom we provided care. Compassus has a great philosophy in the idea of "Care for Who I Am," a truly patient-centered model. Competitive and even generous compensation, and great healthcare benefits.

Minpunten

Poor corporate structure, wherein more and more leaders and marketers are hired but not more nurses or aides. Their "strategic partnerships" with hospital systems like Ascension and Bon Secours mean that Compassus leadership are not the only ones who can dictate your work, and whether or not you still have a job at the end of the day. Overall poor communication from leadership at a higher level. Middle management and clinical supervisors are wonderful.

avatar
Reactie van Compassus
17h
Thank you for taking the time to share your feedback. We would like to learn more about your experience, if you are open to discussing further. Please reach out to colleaguerelations@compassus.com to directly connect with our team. Thank you.
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