Pluspunten
Extremely nice collegues Good comp and free snacks Plenty of interesting problems to work on Wed work from home day Resonable work hours Big name interesting customers Bad management in the past couple years caused half the eng department to leave. But the good news is that this has been fixed and things are better and now lots of good opportunities to improve your eng skills and learn new things. Although growth was flat for a couple years, the company spends carefully and seems to have plenty of stable customers to keep it alive, possibly forever or at least until its bought. So I wouldn't worry about take a position here if the work is interesting.
Minpunten
Lots of work from support issues. Managers in the private offices tend to be out-of-touch with the reports.