Adequate to start IT support career, but don't trust your luck if you plan to stay. - werkgeversreview Technical Support Analyst bij CompuCom

2,0
28 jul 2011
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Decent benefits, and depending on the individual you can get assigned a good manager. Training is plentiful, if you can get approved for it. Flexible with PTO.

Minpunten

Contrary to the company's self assessment of technicians recognition, technicians are invisible. Rare postings, if any, of technicians contributions to customer service and satisfaction. Management and Sales receive most recognition. Increased compensation encouraged more by the number and quality of customers you can direct to the company. School reimbursement is skimpy and the approval process is a hassle. You may get enough to payment for 1 or 2 classes for 1 full year.

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5,0
18 mrt 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Easy once finding a rhythm - Decent pay for entry level position - Good hands-on experience to prepare for higher level positions

Minpunten

- Very repetitive - Can get boring after a few months - No guarantee for yearly raises

5,0
8 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

My manager. Roth 401k Free online training Health Insurance Dental Insurance

Minpunten

No yearly pay raises. Somewhat difficult to move up unless you’re looking to get into management

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