Work From Home nightmare - werkgeversreview Product Advisor bij Concentrix

1,0
15 mei 2017
Aanbevelen
Goedkeuring directeur
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Pluspunten

Prepare yourself, it will be a very rocky road ahead. They put you through an intense 3 week training , only to take your first live call one week in training, then release all sorts of complex calls on you and expect you to perform according a wide range of moving criteria (around 20 points to remember for each call or else!!!) - non or little credit is given for good work done ; they constantly highlight your mistakes and overlook achievements. Extremely stressful work at home environment with every move being watched. It would take months to figure out and sort out all of the demands put on you, and do you job somewhat successfully.

Minpunten

Your team is usually nice to work with, and some mentors/managers are nice.

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5,0
5 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Minpunten

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2,0
3 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Decent Pay and benefits . Trainers prepare you for basic work

Minpunten

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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