Only apply if desperate - werkgeversreview Technical Support Agent bij Concentrix

1,0
2 jun 2019
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Full time hours are very easy to come by, decent benefits after 3 months

Minpunten

Expect to work overnights or generally undesireable shifts, with little chance to switch to a different time bracket in the future. Extremely high-stress work environment. Trial by fire training with little forgiveness if mistakes are made. Feels like checking in and out of prison the second you hit the door, both metaphorically and literally.

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5,0
20 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Culture, career growth, leadership support and benefits are just a few of the pros.

Minpunten

I don’t have cons to share. I’ve been with the company for 15+ years.

2,0
3 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Decent Pay and benefits . Trainers prepare you for basic work

Minpunten

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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