They're afraid of Unions - werkgeversreview IT Helpdesk bij Concentrix

1,0
16 jun 2019
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Full-Time work - In the city, very central. Work with good co-workers. All the same as you, all trying to find some kind of full-time work to avoid casualisation of their own career.

Minpunten

Large, faceless corporation. Concentrix sub-contracts their helpdesks out to other corporations (they bought out IBM over a decade ago) such as Apple, Microsoft, etc. They do not care about working conditions or the workers themselves. There were a few incidents that I cannot recount due to legal reasons that occured that really showed their true nature. The National Union of Workers came into assist us, however, Concentrix did everything in their power to block and cover up everything. They underpaid everyone, below the award wages. If you did not adhere to strict calling procedures, commissions that seemed "easy" to obtain will be stripped from you immediately.

Ontdek andere reviews over Concentrix

5,0
5 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Minpunten

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2,0
3 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Decent Pay and benefits . Trainers prepare you for basic work

Minpunten

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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