terrible - werkgeversreview Customer Service Representative bij Concentrix

most people leave. poor pay. abused a lot with 1 hour of training to deal with extreme calls that most of the public could never deal with. bad morale. extremely competitive and all the team leaders/floor walkers know each other so good luck trying to get anything escalated if something happens. the work is extremely complex but also very depressing. agents may seem happy but behind team leaders, backs are planning to leave. Team leaders don't care about you. No one cares about how you feel if you experience severe abuse, it's just part of the job. There is no way to move up unless you know the higher ups. A lot of unprofessional behaviour especially for the contract we're on. Don't expect this contract to last long.