Pay is always an issue - werkgeversreview Call Centre Tech Support bij Concentrix

1,0
21 dec 2014
Aanbevelen
Goedkeuring directeur
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Pluspunten

Since concentrix has taken over 4 months ago the benefits are much better. Sick days, vacation days, pto and 401k.

Minpunten

For some majority of employees have not had their direct deposit to go through. One pay period people only got a 40 hour check instead of 80. Now this time 20 out 400 people got paid. No one direct deposit went through and we are on day 3 of no check and payday was Friday. All this happen 6 days before Christmas. No one can tells us what happen.

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5,0
20 mei 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Culture, career growth, leadership support and benefits are just a few of the pros.

Minpunten

I don’t have cons to share. I’ve been with the company for 15+ years.

2,0
22 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Minpunten

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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