Not enough training & You change teams every few weeks - werkgeversreview Tech Support Representative bij Concentrix

3,0
14 dec 2021
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Opportunity to move up Good pay Lots of Overtime

Minpunten

You bid on your schedule every two to 3 months which means you get a new Team Lead every few months and they usually have a whole different set of rules and goals, so when you just start getting used to THOSE goals, you have to learn someone's else's. It's a neverending cycle. You get new products to take calls about but you either get 5 days of training for them or it's all on your own training modules that you have to hurry and learn.

Ontdek andere reviews over Concentrix

5,0
20 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Culture, career growth, leadership support and benefits are just a few of the pros.

Minpunten

I don’t have cons to share. I’ve been with the company for 15+ years.

2,0
22 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Minpunten

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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