Work from home - werkgeversreview Customer Service Advisor bij Concentrix

1,0
19 mei 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

They sent all the equipment I just needed internet 🛜

Minpunten

Everything! They expect a lot from the advisors but aren’t willing to pay you for all of the tasks you take on. The training starts off great but if you don’t know something they basically force you to teach yourself because most of the management has no idea what they are doing. This is a very stressful job and if you have children and or a life outside of work, then this is not the job for you.

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Reactie van Concentrix
3y
Constructive feedback? We’ll take it. Because we’re always on the lookout for ways to improve. Reviews like this give us a window into what’s working and what isn’t. So, while we’re sorry you’re no longer a part of our Concentrix team, we appreciate the impact you made. And that includes your thoughts here on Glassdoor.

Ontdek andere reviews over Concentrix

5,0
20 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Culture, career growth, leadership support and benefits are just a few of the pros.

Minpunten

I don’t have cons to share. I’ve been with the company for 15+ years.

2,0
3 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Decent Pay and benefits . Trainers prepare you for basic work

Minpunten

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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