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      Concentrix

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      Reviews voor Concentrix

      Its a job - werkgeversreview Avalon Tier I bij Concentrix

      2,0
      4 jan 2024
      Avalon tier i
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      - Work From Home - 40 hours a week with 2 paid breaks - Single/Family Benefits (You must opt in and they do deduct from your cheque after 3 months) -Its a paycheque which will be there in your account on time

      Minpunten

      - Low pay - You must work evening and weekends - Strict office rules (no personal devices ie. smart watch or cell phone, other desktop PCs laptops or even TV's. allowed in your office) - Rushed training with no time for questions even though they push new trainees to ask questions. This leads to falling behind in the curriculum (we were only 5 days of training in with 3 days of it system setup time and then they pushed us out of no where alone to the customers for 4 hours to learn in real time) that was a mess for sure! - Sink or swim mentality - You cannot email other co workers without manager approval, Also there wasn't a way to communicate with other co workers to even ask how their day was. It was almost prison like with too much control and micro-management for everything.

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      Reactie van Concentrix
      2y
      We're open to constructive feedback, even if it stings a little, because we’re always on the lookout for ways to improve. Reviews like this give us a window into what’s working and what isn’t. So, while we’re sorry you’re no longer a part of our Concentrix + Webhelp team, we appreciate the impact you made, which includes sharing your thoughts here on Glassdoor. Thank you!

      Ontdek andere reviews over Concentrix

      5,0
      5 jun 2026
      Game changer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Minpunten

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      3,0
      10 jun 2026
      Help desk technician
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Paid training Always hiring Occasional snacks Some managers are cool

      Minpunten

      Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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