Incredible Coworkers, Greedy Corporation - werkgeversreview Customer Support Representative bij Concentrix

3,0
1 feb 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Project staff and supervisors, teamwork-based environment, WFH/remote, work tools and platforms, good communication, fun, incentives, job experience

Minpunten

Third-party agency that is underpaying and overworking their incredible and hard-working staff. Concentrix has contracts with many large and important corporations. They profit off of the contract budgets by underpaying their employees and slighting them of well-earned pay at every angle. They do not offer hourly-wage raises only annual merit raises, but even then it’s still only cents on the dollar. If you are up-trained to a new role/skill, they will rarely offer additional pay, but when they do it is only considered “bonus pay” that is applied separately and not qualified for overtime pay (only $0.50-$1hr more max). Team members who are “promoted” to a salary supervisor position end up working 50-60hr weeks and make less than what they made as an hourly employee who was being compensated for overtime. Every job position at any company using CNX is high-pressure and low compensation. Do not accept any promotions from this company, it will double your work load and stress levels for pocket change.

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Reactie van Concentrix
2y
Thank you for your honest review. We hear your concerns regarding pay scales and want to do whatever we can to help fix your concerns. Please contact staff.online.feedback@concentrix.com at your convenience. Your satisfaction and happiness regarding your career here are very important to us!

Ontdek andere reviews over Concentrix

5,0
20 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Culture, career growth, leadership support and benefits are just a few of the pros.

Minpunten

I don’t have cons to share. I’ve been with the company for 15+ years.

2,0
22 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Minpunten

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

1
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