Shift bids, no support for advisors, constant transfer of leadership, customers surveys lead to PIPs even though it was beyond advisors control
Reactie van Concentrix
1y
We're open to constructive feedback, even if it stings a little, because we’re always on the lookout for ways to improve. Reviews like this give us a window into what’s working and what isn’t. So, while we’re sorry you’re no longer a part of our Concentrix team, we appreciate the impact you made, which includes sharing your thoughts here on Glassdoor. Thank you!
Great Teamwork within the company
Training was efficient
Loved working with a diverse population
The point system for absences was decent
There were incentives around Christmas time and it was fun and engaging
You were able to question your QA and could change the outcome if they missed something
Minpunten
The companies benefits were expensive
If there were issues with your internet you would have to take a point even though beyond your control
The surveys were from customers and sometimes you can’t make all customers happy and it was added into your QA which you have no control over
The shift bidding every 3 months made things stressful, especially when you couldn’t work that schedule given
It was difficult to schedule off for holidays and sometimes had no choice but to work nearly all of them because they don’t have holidays off