Good in some ways, extremely bad in others - werkgeversreview Customer Support Representative bij Concentrix

2,0
10 jul 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- pays on time and in accordance with the Greek law - bonus upon good performance - hybrid/remote opportunities (not anymore) - good environment between colleagues and team members - sufficient and well organised training

Minpunten

- team leaders can push you beyond your limits and are often overly critical - HR is the worst.. a bunch of bullies really. Abusive with with 0 respect for employees. They try to bully you and blackmail you to quit in order to not pay the appropriate compensation. A lot of yelling and rude expressions - difficulty and delays in obtaining holidays. - if you are not a flatterer, then almost 0 chances to get promoted. Not many opportunities for career growth

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Reactie van Concentrix
1y
Thanks for sharing. Our goal is always to get that five-star review from our game changers. But we’ll take a hard truth too because it helps us grow and become better. We’re always working hard to build something special here, and we’re sorry your experience didn’t fully match up your expectations. As our game-changers, are at the centre of what we do and we have zero tolerance in unacceptable behaviours we’d be grateful if you could drop us a note at our confidential inbox: staff.online.feedback@concentrix.com. You can share as much or as little as you’re comfortable with. We’ll take it to our leadership team, and make sure it's handled with care. Hopefully, we’ll get another chance someday to show you the Concentrix we know and love.

Ontdek andere reviews over Concentrix

5,0
5 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Minpunten

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2,0
22 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Minpunten

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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