Concentrix

Reviews voor Concentrix

Wouldn't recommend - werkgeversreview Customer Service Representative bij Concentrix

2,0

31 jul 2024

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

*I had a good manager and special team, only because of that we stayed so long *home office * 32h/per week

Minpunten

Non-competitive salary, Poor organization, bad management. Once we have heard that if we don't like to be treated badly (overload of work per employee, stressed atmosphere etc.) than we should find another job. At the same time, we had trainings about the company's culture and how we will thrive together. How could we, if we didn't get any real benefits for going the extra mile? At the end we were dismissed all, in a pretty chaotic way, with very poor communication in the process.

Reactie van Concentrix

Hi, thanks for writing your review. We are sorry to read that you left us with this feeling. If you are not satisfied with e.g. the workload or you notice that other processes are not going well, you can always discuss this with your Team Lead. Two of our culture statements, "We are not here for the status quo" and "Championing our people", are not just words we say, we live them and this includes giving our staff respect and hearing their voice when they give us feedback. If there is anything else you would like to add, we would be happy to listen to your feedback. You can send this to staff.online.feedback@concentrix.com. Thank you!

Ontdek andere reviews over Concentrix

5,0

20 mei 2026

Sr manager human resources

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Culture, career growth, leadership support and benefits are just a few of the pros.

Minpunten

I don’t have cons to share. I’ve been with the company for 15+ years.

2,0

3 jun 2026

Quickbooks expert

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Decent Pay and benefits . Trainers prepare you for basic work

Minpunten

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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