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      Concentrix

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      Reviews voor Concentrix

      Work here if you don't have another option - werkgeversreview Customer Support Advisor bij Concentrix

      2,0
      12 feb 2025
      Customer support advisor
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Working from Home, Salary is ok.

      Minpunten

      No good benefits. Most of the time you will not be able to help the customer and you will simply need to warp the truth or sell lies to people. Sometimes is justified but almost always there is not a proper solution or information that we can give. Everything is controlled by a merciless algorithm that often gives problems. There are nearly 0 opportunities to progress in the company unless you make friends with specific people. They will push to meet KPIs that are unreal and almost impossible to reach. Some superiors are as toxic as they can be.Don't work here if you can or, if you do, try to find another job asap

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      Reactie van Concentrix
      1y
      Hello, thank you for your review. That’s the opposite experience we want our game changers to have. We’re disappointed to hear about your concerns with the management and the experienced pressure. We hold our leadership to high standards when it comes to how we treat each other and, Thank you for taking the time to speak your mind. It really does help us improve. If you are willing to share some more information on your experience, please reach out to EB-DACH@concentrix.com. We would like to learn more about your experience and make a change moving forward. Best regards Your Concentrix-Team

      Ontdek andere reviews over Concentrix

      5,0
      5 jun 2026
      Game changer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Minpunten

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      2,0
      22 jun 2026
      Anonieme werknemer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Minpunten

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

      1
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