Like any other corporate job - werkgeversreview Agente Telefónico bij Concentrix

3,0
7 mrt 2025
Aanbevelen
Goedkeuring directeur
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Pluspunten

It's actually an easy 9 to 6 job. Make sure you get the conditions offered on interview, written on the contract. You might get surprises related to annual salary and other conditions, like remote job or schedules offered.

Minpunten

Sometimes I wonder if the selection process has been accurate. Lots of rotation. People comes and goes. You end up feeling like a number. If you have good schedule adherence and try to stay neutral to opinions, you might be able to get a promotion, but salary wise, will mean a lot more responsability for little compensation. Often stuck on poor workflows and bad structure due to the heavy rotation of personal and need of improvising new routines to be implemented. It does not matter how much effort you dedicate to a project. You are a number.

Ontdek andere reviews over Concentrix

5,0
5 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Minpunten

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3,0
10 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Paid training Always hiring Occasional snacks Some managers are cool

Minpunten

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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