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      Conduent

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      Work too much for little pay - werkgeversreview Call Center Agent bij Conduent

      2,0
      22 jan 2017
      Call center agent
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      I work with really great people, always willing to help whenever there is a problem.

      Minpunten

      When you get hired on you drop $2 an hour!! You go from making $13 an hour to $11 if you get hired on full time instead of being project based. Which is backwards to me, really. And that's not enough pay for what I have to deal with. I'm a call center agent and I have to talk to 65+ older people all day. They are so rude. I take calls for Humana Pharmacy. You do not get paid enough to deal with those people. And there is way too much mandatory overtime. Last week I was expected to work 50 hours. Not happening. I have a life and 2 kids, there is no way someone can work that much.

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      1,0
      22 mei 2026
      Contract customer service agent
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Paid on time, provided equipment, decent benefits from day one, nice co-workers

      Minpunten

      Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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