Pluspunten
The people are awesome and the T-Mobile service discounts are great. When I started the company was great and it felt like they genuinely care about their employees.
Minpunten
The execs would rather line their pockets or boost the company bank account. There is way too many ways for them to take commission away from the people that make them money. The nickle and dime everything away if you or your store doesn't meet certain goals, a lot of them are unreasonable. They want the sales people to sometimes border on fraud or outright commit it to meet these goals. Its not about putting the customer first, its about the bottom line and making them money that they can just take away from you for not hitting certain metrics.