Consumer Cellular is an amazing place to work and grow! - werkgeversreview Call Center Manager bij Consumer Cellular

•People first approach (both employees & customers) •Career advancement (ample opportunities to promote, development from leadership, and continue education options) •Fun and celebratory environment (frequent appreciation events, milestone celebrations, reward programs, recognition, etc.) •Generous benefit package (time off, paid holidays, medical/dental/vision, tuition reimbursement, cell phone plan, and the list goes on and on) •Work from home option •Bonus programs While this list is not all inclusive, it certainly gives some great highlights I have enjoyed in my time with Consumer Cellular. I started over 13 years ago as an entry level employee and have been afforded many rewarding opportunities to advance my career through numerous promotions. What started as an uncertain jump into a new industry resulted in a fulfilling career that I have had zero regrets about. Consumer Cellular believes that happy employees make happy customers, and both are equally important. Because of this, I not only get to enjoy what I do for work every day, but I’ve had the job and financial security to pursue life goals outside of work such as purchase multiple homes, start a family, and enjoy a wonderful work/life balance. For anyone considering, I would highly recommend Consumer Cellular as a place to call your work home!

I genuinely do not find any cons in working for Consumer Cellular. If I had to share anything remotely close, it would be that the company is top rated in it’s industry and very successful, which leads to rapid growth and a fast-paced environment in pursuit of remaining the best! So, while I do not feel this is a con as this provides ample opportunities for growth and promotions, it may be perceived as one to those who are not a fan of continually evolving their skills.

They have really good benefits. like medical, dental and vision. Their bonuses seem pretty good as well, if you can mange their constantly fluctuation goals.

Leadership basically has no communication skills what so ever. Senior leadership is unable to make decisive decisions which leads to uncertainty around what goals are set. There is also little to no documentation around process and departments are very siloed. So you can go ask another department their process to help make a decision about your team or you will literally get written up. They want you to go figure things out on your own but if you dont do it the way they want you to you will get written up? not sure how that makes sense to them but senior leadership also has the worst attitude i have ever had the displeasure of working with. no direction, no support, rude, and you will be punished for asking questions. i was miserable.