ContactPoint 360

Reviews voor ContactPoint 360

CP360 review - werkgeversreview Customer Service Representative (CSR) bij ContactPoint 360

2,0

8 jul 2025

Customer service representative (csr)

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

easy oboarding, their clients are well known in the industry and is very interesting to work with them, co workers are sometimes from other parts of the world which does confirm inclusivity in the workplace

Minpunten

lower management is not great

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5,0

23 mrt 2026

Assistant operations manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Fair pay, weekends off mostly, great insurance provider, fair policies, great leaders and a comfortable work environment

Minpunten

no cons outside of it being a young center

2,0

17 mrt 2026

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Helps build your resume Will better your skills as an agent Remote possibility after a certain time frame and with maintained KPIs Reliable check and overtime potential

Minpunten

Dreadful management Major office politics Extreme lack of communication in the entirety of my employment Agents are treated as numbers Ideas of opportunities for growth are preached but severely limited and is significantly influenced by office politics

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Reviews voor ContactPoint 360 Reviews voor Customer Service Representative (CSR) bij ContactPoint 360 Review voor ContactPoint 360